Frequently Asked Questions

ZONELICO-branded products: minimum 20 units. OEM/private-label orders: minimum 300 units.

Yes. You provide your brand logo and design specs — we handle label printing and carton packaging. OEM MOQ is 300 units. The product formulation and quality are identical to our ZONELICO brand.

In-stock colors ship same day, arriving by air freight in about 7 days. Custom color matching takes 1 day plus ~7 days air freight — roughly 8-10 days total.

For 1,000 units: 3 days production. Sea freight to Singapore ~14 days (total ~18-20 days). Air freight ~7 days (total ~10 days).

Epoxy: Hard, abrasion-resistant — ideal for interior walls and floors. Polyurea: Zero yellowing, flexible — ideal for outdoor areas, balconies, and poolsides. Not sure which to choose? Contact us.

You ship us a tile sample → our colorist matches it in 1 day → we send photos or the physical sample back for approval → bulk production begins. The full process typically takes 1-2 weeks including shipping.

When applied according to our technical specifications, ZONELICO products are warranted against yellowing and debonding. If a product defect is confirmed, we provide a replacement.